Terms of Service

These Terms of Service govern your use of the Pure Reflections Auto Care website, customer portal, and communication services.

1. Description of SMS Program and Messaging Use Cases

Pure Reflections Auto Care offers an SMS messaging service to communicate with clients. By opting into our SMS program, you may receive text messages including:

  • Direct customer support, estimates, and inquiries.

  • Occasional promotional updates, specials, or maintenance reminders.

  • Appointment bookings, reminders, and schedule confirmations.

  • Real-time vehicle service updates and completion notifications.

2. Opt-Out Instructions

  • You may cancel the SMS service at any time. Simply reply STOP to any text message you receive from us. Upon texting STOP, we will send you a confirmation message to confirm you have been unsubscribed, and no further messages will be sent to your mobile device unless re-initiated

3. Support Contact Information

If you experience any issues with the messaging program, reply HELP to any message, or contact our team directly at:

4. Message and Data Rates

  • Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies depending on your vehicle appointment status and ongoing communications. Please check with your wireless carrier for details regarding your text plan or data plan.

5. Carrier Liability Disclaimer

  • Carriers are not liable for delayed or undelivered messages. Delivery of text messages is subject to effective transmission from your wireless service provider/network operator.

6. Age Restriction

  • You must be at least 18 years of age to use our messaging program and submit contact forms. By opting into our SMS program, you affirm that you are at least 18 years old.

7. Privacy Policy

Terms of Service

Last updated: September 2026